Data Protection

ace77 Privacy Policy — Your Data, Our Responsibility

Ace77 takes your personal data seriously. This page explains what information we collect, why we collect it, and how we keep it safe.

Last Updated: January 2026
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Our Data Protection Commitment

Ace77 How Your Data Is Protected

End-to-End Encryption

All your data on ace77 is secured with 256-bit SSL encryption. No third party can access or read your information.

Secure Data Storage

Ace77's servers operate in accordance with international security standards and undergo regular security audits.

No Sale of Data

Ace77 never sells your personal data to third parties. Your data belongs to you.

Minimal Data Collection

Ace77 only collects information that is necessary to provide its services. No unnecessary data is requested.

Your Control

On ace77, you can view, correct, or request deletion of your data at any time.

Cybersecurity

Ace77 conducts regular cybersecurity checks. Any threats are identified and resolved promptly.

Full Policy

Ace77's Full Privacy Policy

Good to know: This Privacy Policy applies to all users of the ace77.ng website and the ace77 mobile app. By using ace77, you are considered to have accepted this Policy.

1. Why This Policy Exists and Who It Applies To

Ace77 serves gamers in Bangladesh and beyond. We understand how valuable your personal data is, which is why ace77 has built a robust Privacy Policy from the ground up — one that aligns with international data protection standards.

This policy covers:

  • What information ace77 collects and why.
  • How collected data is used and kept secure.
  • When your data may be shared with third parties.
  • What rights you have over your personal data.
This Policy applies to the ace77.ng website, the mobile app, and all ace77 digital services.

2. What Information ace77 Collects

Ace77 collects two types of information — what you provide directly, and what is gathered automatically during your use of the platform.

Information you provide directly:

  • At registration: full name, date of birth, email address, and phone number.
  • KYC verification: a copy of your national ID or passport.
  • At payment: bank account number or mobile banking number.
  • When contacting support: messages and details of the issue.

Automatically Collected Information:

  • IP address and device type.
  • Browser information and operating system.
  • Site visit times, page views, and gaming activity are logged.
  • Cookie and local storage data.
Data Type Why It Is Collected Retention Period
Identity Information Account Verification & KYC 5 years after account closure
Payment Information Transaction Processing As required by legal obligation
Gaming Logs Ensuring Fairness & Dispute Resolution 2 Years
Technical Data Site Improvement & Security 1 Year
Communication Records Customer Support 3 Years

3. How Your Information Is Used

Ace77 uses collected data only for specified purposes. No data is ever used beyond its approved scope.

  • Account Management: To create, verify, and secure your account.
  • Service Delivery: For game connectivity, transaction processing, and customer support.
  • Legal Compliance: To meet applicable legal and regulatory requirements.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Service Improvement: To make your ace77 experience even better.
  • Marketing: To send you relevant offers with your consent.
Important: ace77 will not send you marketing messages without your consent. You can opt out of marketing communications at any time.

4. When and With Whom Your Information Is Shared

Ace77's core principle is never to sell your data. However, there are limited circumstances where sharing with third parties may be necessary:

  • Payment Processors: Data necessary to complete transactions is shared with partners, who are bound by strict confidentiality agreements.
  • Game Providers: Minimal data may be shared to ensure game connectivity.
  • Legal Authorities: Data may be disclosed in response to valid requests from courts or regulatory authorities.
  • Security Partners: Limited data is shared with partner organizations to help detect and prevent fraud.
All of ace77's third-party partners are regularly audited to ensure they meet our privacy standards.

5. Cookies & Tracking Technologies

Ace77 uses cookies — small text files stored in your browser that help improve your experience on the site.

Types of cookies ace77 uses:

  • Essential Cookies: Login sessions and security tokens. Disabling these will prevent the site from functioning properly.
  • Performance Cookies: To understand which sections of the site are used most.
  • Functionality Cookies: To remember your language preference and other settings.
  • Marketing Cookies: To show relevant advertisements (with your consent).

You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of some ace77 features.

6. Your Rights

As an ace77 member, you have several important rights regarding your personal data.

Right to Access Data

You can request to view all the personal data ace77 holds about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request that your data be deleted under certain circumstances.

Right to Object to Processing

You have the right to object to the use of your data for specific purposes.

Data Portability

You can request a copy of the data ace77 holds for you.

To exercise your rights, contact the ace77 data protection team at: [email protected] — ace77 aims to respond within 30 business days.

7. Data Security Measures

Ace77 uses multiple layers of security to protect your information:

  • 256-bit SSL Encryption: All data transfers are encrypted.
  • Firewall: Robust firewalls to prevent unauthorized access.
  • Two-Factor Authentication: An extra layer of security for your account.
  • Regular Penetration Testing: Regular testing conducted by external security specialists.
  • Access Controls: Only authorized ace77 staff can access data on a need-to-know basis.
  • Data Backup: Secure encrypted backups are maintained on a regular basis.

In the event of a data breach, ace77 will notify members and relevant authorities in a timely manner as required by law.

8. International Data Transfers

Ace77's servers may be located in various countries. When your data is transferred outside Bangladesh, ace77 ensures that:

  • The destination country has adequate data protection laws in place, or
  • Appropriate data protection agreements are in place.

Ace77 always ensures that your data remains fully protected when transferred internationally.

9. Children's Privacy

Ace77's services are strictly for users aged 18 and above. ace77 does not knowingly collect data from anyone under 18.

If we are notified that data has been collected from a minor, ace77 will immediately delete that data and close the associated account.

10. Policy Changes & Contact

Ace77 may update this Privacy Policy from time to time. For significant changes:

  • A notice will be posted on the website.
  • Registered members will be notified by email.
  • The date of any changes will be updated on this page.
For any privacy-related questions or requests, contact ace77 customer support. Our data protection team is ready to assist you.
Support

For any privacy-related questions, please contact ace77.

Mon–Sun, 24/7

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Your data is completely secure. Join ace77 and enjoy world-class safe gaming.

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